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In the professional liability insurance industry, independent agent Kaitlin Kelly says that it’s valuable to spend time with and learn alongside the professionals you protect.

While trying to remove construction debris from a client’s window, a window cleaner scratches the gIass. Is it considered faulty workmanship and is there any way to cover it?

Despite several years of ample capacity and rate decreases in the workers compensation insurance market, the persistent labor shortage could present serious challenges in the near future.

To keep up with future trends in workers compensation, independent agent Deb Conway-Plathe says it’s imperative agents continue to have conversations with customers to encourage them to purchase appropriate limits.

An insured was hauling asphalt for hire when their truck overturned, spilling the load and damaging the mowed and kept medium area. Who pays for the cleanup?

By defining and maintaining an agency-wide sales approach, your agency can create a uniform, consistent message to potential clients. Here are three ways your agency can benefit.

Most insurance market cycles are pretty straightforward—yet what’s currently happening in the workers compensation market defies the usual logic.

One regional grocery store chain and its insurance broker decided they weren’t going to accept any safety lapses.

Is it a good practice to run motor vehicle record checks on behalf of an insured?

By not handling documents in the best way possible, many insurance agencies waste time, lose documents and even make themselves susceptible to fines for noncompliance. Learn how to avoid the three most common mistakes.