HR and Staffing

In the wake of changing attitudes, norms and expectations, here are four things the insurance industry can do to meet new challenges and to better cater to the human needs of their customers.

Avoid these scenarios when training new producers to give them the support and structure they need.

Many agencies are investing significantly in developing training platforms and initiatives, or outsourcing producer coaching and training to reduce underperformance and producer failure rates.

For independent agencies to continue to grow and attract top new talent, they need to develop a genuine belief that the only way forward is tech-forward.

Here are five strategies to rethink your agency’s commission plans to keep your sales force working at their best.

Unlike Halloween, the workplace does not need to be a scary place.

The best companies don’t give their best employees reasons to walk, but rather, to stay and grow in step with the business that they’re helping prosper.

Here’s what to do if you think quiet quitting is impacting your workplace.

The initial TikTok video defined quiet quitting as employees doing their jobs, but no more and no less.

Many economists are concerned that interest rate increases will slow economic growth and cause a recession. Here are four ways such changes could impact your HR department.