Does Your Agency Need a Happiness Manager?
Most companies believe that compensation or tangible rewards are enough to make their employees thrive. In reality, they want to feel valued and human when they come to work.

Most companies believe that compensation or tangible rewards are enough to make their employees thrive. In reality, they want to feel valued and human when they come to work.
If you’re a sports fan, you’ve seen this scenario: A superstar player is brought into a sports franchise and expectations soar about the possibility of winning a championship. But in the end, the move turns out to be a bust. Why is that so often the case?
After launching the agency in June 2021, Christopher Sheely used the Great Resignation to his advantage, spreading the word to his past connections and using the lure of freedom and opportunity that many job seekers are looking for.
Having a better understanding of compensation can ensure agency dollars are spent wisely, and the true value of employees’ compensation is able to be clearly communicated.
It’s time for independent agents to make plans for navigating a turbulent market by focusing on these three areas.
In the wake of changing attitudes, norms and expectations, here are four things the insurance industry can do to meet new challenges and to better cater to the human needs of their customers.
Avoid these scenarios when training new producers to give them the support and structure they need.
Many agencies are investing significantly in developing training platforms and initiatives, or outsourcing producer coaching and training to reduce underperformance and producer failure rates.
For independent agencies to continue to grow and attract top new talent, they need to develop a genuine belief that the only way forward is tech-forward.
Here are five strategies to rethink your agency’s commission plans to keep your sales force working at their best.