HR and Staffing

By leveraging resources to ensure their agencies continue to thrive, agents can spend more time doing what matters most: advising their clients and training the next generation.

As agencies seek to create a competitive, sustainable advantage, more focus will be placed on a scalable and repeatable training environment.

The COVID-19 pandemic may make planning your exit look more appealing than ever.

Don’t be afraid to do old things in brand new ways, invest in education, and other lessons from over two decades in the industry.

While scheduling continuing education courses to keep training and certifications up to date for 2020 and beyond, agents must forgo the usual in-person classes due to lockdown restrictions.

Adopting the latest innovation goes hand in hand with big changes—and that can be difficult.

With COVID-19’s impact, it’s time to think about where your business is heading and what people you need to get there. Here are four tips to get the ball rolling.

Would an e-bike, which is propelled by the user and the rider’s power is “amplified” by the electric motor, find some coverage under the ISO HO-3 policy?

Workforce upheaval and the digital consumer revolution continue to disrupt the independent agent channel. However, these massive challenges can serve to benefit your agency and your business.

“There will always be a place in insurance for insurance agents and brokers, but not necessarily in the same capacity that they’ve been used in the past,” says Bryan Graham, independent agent. “Agents are going to have to bring something new to the table.