HR and Staffing

Agency owners can draw Generation Z workers by embracing the four aspects of the insurance industry of strong interest to Gen Z job seekers.

A quality internship program will enable you to attract bright and ambitious young people and identify those you want to keep for the long term without making a large investment.

The surge seen in the RV sector is a trend witnessed across the nation. With rates currently stable, opportunities exist for agents to capture new customers or focus on rounding out books of business.

Success comes when you channel some serious self-awareness and figure out what habits and activities allow you to produce your best work.

Continuing education will always be a key to an agency’s success. Here’s how COVID-19 has changed what and how we learn.

Why treating your team like family is the secret to a happy and healthy workforce.

Increase employee engagement by rethinking your approach to onboarding and the long-term experience.

“Organizations are increasingly willing to capture the data and hold leaders accountable for making real change,” says Beth Riczko, president, property-casualty personal lines, Nationwide. “Data—and the discussion and action it engenders—is the light that

Compensation, work-life balance and benefits are the most frequently cited reasons for leaving the insurance industry, according to a study by Vertafore.

“I’m seeing more and more women out there [in the insurance industry], just in our own little city alone,” says Sarah Black, co-owner of her independent agency with daughter Jessica Black. “When I first came here over 20 years ago, this was a man’s job. A