HR and Staffing

In the wake of changing attitudes, norms and expectations, here are four things the insurance industry can do to meet new challenges and to better cater to the human needs of their customers.

Avoid these scenarios when training new producers to give them the support and structure they need.

Katelyn Aitken Meyer, from Aitken & Ormond Insurance, discusses her expanding role from accounting to overall agency operations and IT, as well as tips for keeping family drama at bay.

Many agencies are investing significantly in developing training platforms and initiatives, or outsourcing producer coaching and training to reduce underperformance and producer failure rates.

For independent agencies to continue to grow and attract top new talent, they need to develop a genuine belief that the only way forward is tech-forward.

Avery Moore, owner of ECI Insurance, and Scott Freiday, division director at InsurBanc, dig into the intricacies of financing an independent insurance agency.

Here are five strategies to rethink your agency’s commission plans to keep your sales force working at their best.

Unlike Halloween, the workplace does not need to be a scary place.