Client Communication

Here are four takeaways about where artificial intelligence (AI) stands in the independent agency channel, and what agents need to do next.

By spending less time on administrative work, independent agents can dedicate more energy to supporting clients and strengthening relationships.

As healthcare costs continue to rise, agents can help employers make changes to health benefit packages to prioritize affordability and ease of administration.

Is your agency missing prime chances to write more business due to language barriers? But if you do expand your clientele, are you exposing yourself to increased errors & omissions risks?

As the healthcare market continues to expand, it is facing significant shifts driven by cost pressures, policy changes and increased regulatory scrutiny.

As hurricane season begins, many insurance advisors are spending more time having flood conversations with homeowners living outside traditional coastal markets.

Many drivers assume summer road risks come from major crashes or severe weather—but most claims actually arise from minor, inconvenient, and largely preventable incidents.

This moment calls for disciplined, consultative leadership. Here are four ways to do it.

The shifting environmental landscape creates both challenges and opportunities for agents, who must stay informed about specialized coverage while helping clients close potentially costly gaps.