Agency Operations

At some point, agenices will hit a wall. However, agency entrepreneurs can structure an equity partnership to meet their goals, continue to grow and remain autonomous.

Aitken Meyer is the third generation to work at the agency, but originally, “I wanted to do my own thing,” she says. Eventually, there was an accounting opportunity at the family agency, which grew into an operations role.

Angela Trimble, owner of TrustPoint Insurance & Real Estate in Burlington, Kansas, discusses her path to agency leadership, as well as the biggest challenges she faces and her knowledge-based approach to service.

The increase in cyberattacks presents an opportunity for proactive agents to help mitigate the potential cyber threat to their clients.

Brian Bradley, founder and co-owner of Covenant Insurance Services in Lincoln, Nebraska, explains how a career in insurance has provided him with the work-life balance that allows him to be both a father and give back to his community.

Implementing digital payments solutions at your independent agency can help meet your clients’ expectations, save time for agency staff and provide security for agency owners.

Leaders are taking varied approaches to address management of talent, the changing workplace and disruption caused by social and political issues.

Incoming Big “I” chairman John Costello on independent agency growth, the war for talent and association relationships.

It’s clearer now than ever before that the new normal is one of near-constant change. For agency leaders, this new reality should force a new approach and mindset.