Agency Operations

Failing to match the old policy could result in catastrophic consequences for the client and a big errors & omissions claim.

Here’s a breakdown of the most common errors agents make when placing professional liability coverage—and how to avoid those situations.

How to craft thoughtful office reopening plans that balance the needs of the business and team members.

Growing your business can carry risks. Here are four things to keep in mind to avoid potential errors & omissions claims as you look to improve.

Success comes when you channel some serious self-awareness and figure out what habits and activities allow you to produce your best work.

Nine ways your agency could be vulnerable to an errors & omissions claim this hurricane season.

Having studied elementary education and speech communication at the University of Minnesota, Keller spent a year and a half working in her father’s agency before taking a position with the Minnesota Independent Insurance Agents & Brokers Association.

Did remote work due to the coronavirus pandemic create some long-term legal and tax implications for your agency? Here are six requirements you should consider.

Gamification in property-casualty insurance streamlines the insurance ecosystem by rolling customers into the risk assessment process.