Agency Operations

When it comes to leadership, chopping wood and carrying water is an easily adopted outlook.

The insurance industry should come together to undertake a widescale and fully integrated campaign to improve its reputation.

Keith Mann, COO/CFO at Scott Insurance, talks about how the 100% employee-owned agency uses the Big “I” Best Practices Study to incrementally strengthen the business with the data and benchmarks.

Woodruff Sawyer in San Francisco was the top-performing agency in the Over 25 million in Revenue category in the 2022 Best Practices Study.

Cragin & Pike in Las Vegas was the top-performing agency in the $10 million-$25 million in Revenue category in the 2022 Best Practices Study.

First West in Bozeman, Montana, was the top-performing agency in the $5 million-$10 million in Revenue category in the 2022 Best Practices Study.

Bogle Agency Insurance in Lyndhurst, New Jersey, was the top-performing agency in the $1.25 million-$5 million in Revenue category in the 2022 Best Practices Study.

Aleckson Insurance Agency in Lake Zurich, Illinois, was the top-performing agency in the $1.25 million-$2.5 million in Revenue category in the 2022 Best Practices Study.

The Ballard Agency in Kirkland, Washington, was the top-performing agency in the Under $2.5 million in Revenue category in the 2022 Best Practices Study.

As the Best Practices Study hits the 30-year milestone, meet the top-performing agencies in each of the six revenue categories from the current study, and find out how they used the program to go from good to better to the best.