Agency Operations

​As we head into a new year, there’s no better time to equip producers with foundational insurance industry knowledge and concepts.

Regular attention must be paid to keeping underlying coverages in place without any gaps, offering higher umbrella limits and recommending uninsured motorist/underinsured motorist coverage.

Most leaders not only navigated market conditions they had never personally experienced, they also did so while leading a workforce that hadn’t either—a workforce that was busier, under more pressure and dealing with more stress than ever.

Fribourg’s experience working in a cybersecurity distributor startup firm led to the creation of BlueZone Cyber Solutions, which combines expertise in both insurance and cybersecurity.

The latest Agency Nation Radio episode discusses how agencies can use the data from the Best Practices Study to make decisions and transform their business.

For the most part, earthquake is a covered peril in traditional insurance but policies tend to have low sublimits compared to other perils.

By Scott Freiday In the highly competitive and evolving insurance landscape, independent agency owners face a unique set of challenges and myriad capital needs to sustain their growth. As we head into 2025, there is a greater sense of urgency for agencies to invest in technology and talent and make strategic mergers & acquisitions (M&A). The average…

Here are five proactive ways to maximize your chances of successfully defending against an errors & omissions claim.

By Alicia Chandler ​​The recent rate cuts by the Federal Reserve have prompted more agency owners to think about ways to grow their businesses. With the cost of borrowing starting to ease, many agency owners feel now may be the time to take a chance on new growth initiatives aided through debt financing. Not all lenders are…

​The landscape of agency acquisitions is as challenging as it is rewarding. To be successful, an acquisition requires a delicate balance between strategic alignment, financial prudence, cultural fit and more.