Agency Operations

Marianne Policastro-Wik is leading her agency, a 2025 Best Practices Agency, through thoughtful “modernization,” paying careful attention to embracing technology without losing the human touch.

As social media continues to make car theft trendy, agents can help clients get up to speed on the latest anti-theft technology.

On this episode of Agency Nation Radio, Peter van Aartrijk, executive vice president at Aartrijk is joined by Lee Gaudette, president of Gaudette Insurance, and his son, Peter Gaudette, commercial insurance advisor at Gaudette Insurance, and Keith Mangini, Vice President and Commercial Team Leader at InsurBanc.

A revenue acquisition can compress years of organic growth into a few short years and dramatically increase an agency’s value.

After a fire destroyed a golf course’s maintenance building, the carrier refused to cover the extra expense to convert another building into a maintenance building.

A prospect has a pollution policy in place but doesn’t know if it’s necessary. Its current general liability policy excludes products-completed operations coverage.

Everyone gets jazzed about customer branding. But it really begins with the brand inside your four walls: your culture.

On this episode of Agency Nation Radio, we chat with Jill Roth, executive vice president at Ahart, Frinzi & Smith in Alexandria, Virginia.

Roth, executive vice president at Ahart, Frinzi & Smith, started her career on Capitol Hill. Born and raised a Jersey girl, Roth graduated from George Mason University with a major in political science and international affairs.