Agency Operations

Many drivers assume summer road risks come from major crashes or severe weather—but most claims actually arise from minor, inconvenient, and largely preventable incidents.

For agents, the right managing general agent (MGA) partnership means access to markets and products that may not be found elsewhere.

The gap between agency size and operational maturity is often where owners get stuck.

Not planning to sell—but thinking ahead? This market brief explains why independent agency owners are re‑examining value, timing and long‑term positioning.

Parametric insurance has been around for many years, but with increased data granularity and availability, these special policies are now widely available to fill coverage gaps under admitted policies.

A restaurant owner rents a building and has a tenant’s policy for contents and liability. A furnace caught fire and the owner says the tenant is responsible or the damage.

For agencies navigating growth, modernization, acquisitions, staffing changes or evolving client expectations, one of the most important shifts is for leadership to look beyond outcomes and to become more curious about the systems that create them.

On this episode of Agency Nation Radio, we meet Robert Strachan, President of Strachan Novak Insurance in Twinsburg, Ohio. 

Whether out of fear or the false belief that there’s always more time, most agency owners make the same three mistakes in succession planning.

Is the accidental damaging of the electrical line faulty workmanship or ordinary negligence? Who is liable?