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Workers compensation is performing as a profitable outlier but worker shortages and inflation may put an end to the line’s growth.

Water damage among homeowners is on the rise and smart devices can turn the trend around.

Taking the long view with construction sector clients ensures both parties are prepared to ride out any short-term bumps in the road.

Why occupancy, vacant buildings and changes in use are creating lessors risk only insurance coverage gaps in commercial real estate.

Use these eight tips to earn your prospective customer’s trust quickly and generate new sales leads.

It’s human nature to look for good news in the midst of bad. Unfortunately, the silver lining your customer is hoping for may not be found in their workers comp premiums by way of employees working from home.

Independent agencies are redefining their sales producers’ roles both inside and outside the office, which has become an innovative way to expand business.

You may be hesitant to jump right into a new, unfamiliar platform, so here are some of the common misconceptions agents have when considering TikTok as part of their marketing strategy.

John Bachmann, vice president of client relations at Norwood Insurance ​in Groveland, Massachusetts, is a claims leader, author and a self-professed insurance nerd.

If a customer declines coverage, how long does their declination stand for?