williamjones

Angela Ripley, president of VW Brown Insurance in Columbia, Maryland, brings two decades of agency leadership, eight acquisitions and a passion for mentorship and inclusion to the role of Big “I” chair.

The leaders who excel in the age of artificial intelligence (AI) will be those who lean harder into the human touch when it matters most.

Here are the answers to some commonly asked questions that may guide you in deciding if an agency alliance is right for your independent insurance agency.

Trying to use AI on top of disorganized, outdated or unreliable data doesn’t create efficiencies, it creates more work. However, AI isn’t the problem. The problem is that you skipped a step.

One thing is clear when it comes to catastrophes: Business as usual is no longer an option. Agents are in a prime position to become vocal leaders shaping resilience strategy on a community level.

There are hundreds of clever ways that independent agency professionals across the country are investing the regained time. Across them all, one thing is clear: The extra hour is always time well spent.

Keeping an existing client is far more cost-effective than chasing down a new one. Here are six steps to retain more clients and keep costs down.

Insurance offices can stay open and keep operating even when power is down in the area. Don’t be left in the dark.

Bradford is on a mission to make life better for pets. After starting out in the property management world he saw firsthand how pet ownership impacted housing.

On this Agency Nation Radio episode, Courtney Jacobs, owner of Insurance Done Right (IDR) in Biloxi, Mississippi, discusses the complexities of business on the Gulf Coast while also serving in the Air National Guard.