williamjones

While p-c pricing remains largely predictable, the impact of societal and technological trends on coverage is anything but.

Agency mergers & acquisitions are happening at a record pace—and big agencies are getting bigger. Here’s what it means for the independent channel.

When it comes to agency-carrier relationships, better communication is what agents want most. What else is on the wish list? Experts examine three major trends.

What does the clear upward trend in E&O claims carriers make against agents and brokers mean for your agency?

Gaining a deep understanding of the customer is the most powerful tool we have as salespeople. Are you asking the right questions?

You’re already leveraging social media to market your business. But how do you ensure you’re using the voice that matches the medium?

Fitness bands. Google glass. Smart watches. These are just a few instigators in a global trend that’s taking wearable technology devices from personal lives into the workplace.

The efficiencies just keep rolling in ever since NBT-Mang Insurance, a Big “I” Best Practices agency, turned on download functionality.

“Insurance Goddess” Carrie Reynolds is willing—even eager—to poke fun at herself if it means people will engage with her and learn something about insurance.

2014 saw myriad large builders risk losses when multi-story wood frame projects suffered serious fire damage around the country. But the line of coverage involves more than just frame construction. Here’s what to keep in mind about the market heading into