From homeowners to auto, personal lines policies typically renew automatically without a formal process that enables agents to check for changes in customer needs. Coverage gaps often result—and the potential for an E&O claim goes hand in hand.
It’s easy for sales professionals to yield to emotions rather than using them to your advantage. Mental preparedness will assist in controlling your next steps.
When’s the last time you took stock of your agency’s website? Whether your website is in need of a check-up or a full-blown makeover, here are five things every agency website needs.
Community service is a calling for Lipscomb & Pitts. In 2005, the agency began hosting a speaker series with the Breakfast Club of America. When the national franchise dissolved in 2007, Lipscomb & Pitts bought local rights, seizing the opportunity to res
By: Volume 112, No. 7
How can agencies keep a lid on costs without tipping the customer service scales? What should you cut and what should you keep—and why?
The sharing economy might be here to stay—and as it expands, it’s exposing major coverage gaps. Can insurers fill them quickly enough?
Though the vast majority of the language contained in these two policies may be identical, subtle differences can lead to very different outcomes. And take it from an E&O professional: They’re not all good.
This year, more than 110,000 California Public Employees’ Retirement System long-term care insurance policyholders will endure 85% premium increases. And virtually all major LTCi carriers have sought similar significant rate increases.
There are two times when a salesperson stops practicing the basics in sales: when things are going poorly and when things are going well.
