williamjones

The Affordable Care Act can be the independent agency’s opportunity to turn lemons into lemonade—it’s a significant sales opening for the entire industry.

To satisfy life and health needs for clients of this heavily personal- and commercial-lines agency, the V.W. Brown team focuses on providing the information clients need to make the right choices.

A community service mindset prevails at Pathfinder Insurance, and co-owner Laurie Dempsey leads by example.

While p-c pricing remains largely predictable, the impact of societal and technological trends on coverage is anything but.

Agency mergers & acquisitions are happening at a record pace—and big agencies are getting bigger. Here’s what it means for the independent channel.

When it comes to agency-carrier relationships, better communication is what agents want most. What else is on the wish list? Experts examine three major trends.

What does the clear upward trend in E&O claims carriers make against agents and brokers mean for your agency?

Gaining a deep understanding of the customer is the most powerful tool we have as salespeople. Are you asking the right questions?

You’re already leveraging social media to market your business. But how do you ensure you’re using the voice that matches the medium?

Fitness bands. Google glass. Smart watches. These are just a few instigators in a global trend that’s taking wearable technology devices from personal lives into the workplace.