HR and Staffing

Only 35% of independent agencies are led by a woman agency principal or senior manager.

As boomers retire and millennials join the agency ranks, Generation X is taking the reins of the insurance industry—and offering the best of both worlds.

Two agency staffers debate the issue.

In order to scale any business, leaders must be able to let go of a lot of the day-to-day details. If you can’t delegate, you may not reach your full potential.

Are your staff members dragging their feet into the office every day? Maybe they all hate their jobs. Or maybe, they’re just not having enough fun at the office.

Replace stale, monotonous meetings with ones that generate the engagement, buy-in, alignment and accountability you need to achieve greater results.

Developing a wide range of skills when everything’s going smoothly will help you respond appropriately when it’s time to face your first battle.

How do you create new outcomes around relationship problems in the workplace? Start by rebranding people, experiences and stories.

Managers and salespeople continually experience the fight or flight syndrome when faced with conflict. Here’s how to manage challenging situations more effectively.

Opening your doors to interns can be a gamechanger for you and your agency. During a recent webinar, three independent agents shared what they’ve learned from utilizing interns—and how your agency can benefit from the practice.