Nicole Carrigan didn’t plan on building a career in insurance, but working for a family-owned business in a small tourist town gives her the opportunity to “help those I know and care about,” she says. “I have heavy roots in my community.”
Ten young agents under the age of 33 share their thoughts on the insurance industry’s appeal for the next generation of employees and clients—and what needs to happen for independent agents to thrive in the future.
The greatest coaching moments are the questions: when you seek to understand your salesperson’s opinion and viewpoint before sharing your own.
As their immediate predecessors in the office, millennial insurance agents are ready to welcome Gen Zs into the fold. But they also have a few concerns about what it will take for this cohort to succeed as employees of the insurance industry.
Here are 22 real-world examples where managers have created self-imposed limitations on the health and growth of their team by misbranding people.
The most challenging person you will ever lead is you. No other person you lead will have a bigger impact on your business. Here are four ways to become a better leader by leading yourself.
To develop and execute strategy that drives profit and increases client retention, human teams must be built for maximum effectiveness. Here’s how to realize shared objectives.
Most human beings are wired to keep doing what they did yesterday because it costs less energy and it’s safe. So how do you create lasting change within an organization—especially when you’re not in charge of it?
High-impact meetings will energize, inspire and invigorate your staff so that they feel acknowledged and like they’re part of the solution. Here are 36 questions top leaders use to transform meetings from worthless to worthwhile.
High school and college students seeking employment often lack the relevant work experience required for many insurance jobs. But momentum is building around apprenticeship programs and work-based learning.
