HR and Staffing

Independent agents Ryan Smith, Heath Patterson, Carrie Ryan and Kristin Ryan share their personal experiences with insurance agency perpetuation.

A small business prospect comes to you in search of health benefits for his five employees. How do you react?

General Patton famously said, “You drive cattle. You lead people.” The more you try to drive cattle, the more they try to push back. At no time is this truer than when you’re trying to push through a change.

Leverage this five-step conversation to best assess the future leaders of your organization.

A baseball team that gets the job done is a good analogy for a successful insurance agency.

The employee benefits landscape is barely recognizable from what it looked like 10 years ago. The downside: Most employers are confused and fearful. The upside: You can show them the way.

Most agencies discover that it’s difficult to offer both property-casualty and life-health insurance unless they employ staff that are 100% dedicated to their respective lines.

Performance is easy to measure in certain types of jobs. Not so in management.

If you’re frustrated with lazy employees, ask yourself: Who is actually being lazy?

As the talent crisis deepens, the insurance industry is looking for ways to remain competitive. One solution: re-employing the very talent that is walking out the door.