HR and Staffing

10 independent agents in their 20s and 30s share their experience and insights—and how they plan to help perpetuate the insurance industry.

As Generation Z takes over as the youngest generation in the workforce, millennials are stepping into management and leadership roles in the insurance industry—and focusing on feedback first.

If you’re about to embark on putting a team together, here are three basics to keep in mind that will help ensure productivity and effectiveness.

Here are six things to do if you want to succeed in a new insurance sales position.

The brain is wired to think more innovatively about the problems it isn’t solving in the moment—which means scheduling “playtime” is important.

In honor of Military Appreciation Month in May, a veteran shares his favorite leadership lessons from his time serving in the U.S. Army—and how you can apply them to your business.

Here’s why promoting women in insurance makes good business sense—and how everyone in the independent agency system can help make it happen.

The intentions behind your open-door policy are good: You want to encourage transparency and keep the lines of communication open. But your open-door policy may be causing your team more harm than good.

There’s an old cliché, “Treat your team members like you want them to treat your very best customer.” Most of us would agree with the concept, but it rarely happens.

Whether you’re hiring a new producer straight out of college or one with years of industry experience, here are three steps that can help you hold every new producer accountable for helping your business thrive.