Why Education is the Way Forward for a Post-Pandemic Agency
Continuing education will always be a key to an agency’s success. Here’s how COVID-19 has changed what and how we learn.

Continuing education will always be a key to an agency’s success. Here’s how COVID-19 has changed what and how we learn.
Why treating your team like family is the secret to a happy and healthy workforce.
Increase employee engagement by rethinking your approach to onboarding and the long-term experience.
“Organizations are increasingly willing to capture the data and hold leaders accountable for making real change,” says Beth Riczko, president, property-casualty personal lines, Nationwide. “Data—and the discussion and action it engenders—is the light that
Compensation, work-life balance and benefits are the most frequently cited reasons for leaving the insurance industry, according to a study by Vertafore.
“I’m seeing more and more women out there [in the insurance industry], just in our own little city alone,” says Sarah Black, co-owner of her independent agency with daughter Jessica Black. “When I first came here over 20 years ago, this was a man’s job. A
Organizations of every size and across all industries are losing countless hours to work about work: the time wasted on searching for information, switching between apps and holding status meetings.
Attending industry events where he was often the only African American in the room was “what started me on the road to building NAAIA,” says Jerald Tillman, founder of the National African American Insurance Association. “I didn’t know exactly how I was g
When it came to starting his own agency, Mel Evans knew where he wanted the focus to be. “It really comes down to the people,” he says. “It’s all about the people.”
The beginning of the new year has brought many new regulations for employers to follow. Affinity HR Group, a Big “I” Hires partner, is tracking legislative updates in each state. Here are some changes.