HR and Staffing

Leaning into technology “was a saving grace during the pandemic,” says Matthew Washburn, independent agent. “I don’t even know how we could have managed without that preparation.”

Learn what these millennials and Gen Zers have to say about where the industry is headed—and how they fit into it.

Check in on the progress these young agents have made since they were interviewed five years ago.

Agencies can improve producer success by focusing on technical training, specialization and mentoring.

Agency owners can draw Generation Z workers by embracing the four aspects of the insurance industry of strong interest to Gen Z job seekers.

A quality internship program will enable you to attract bright and ambitious young people and identify those you want to keep for the long term without making a large investment.

The surge seen in the RV sector is a trend witnessed across the nation. With rates currently stable, opportunities exist for agents to capture new customers or focus on rounding out books of business.

Success comes when you channel some serious self-awareness and figure out what habits and activities allow you to produce your best work.

Continuing education will always be a key to an agency’s success. Here’s how COVID-19 has changed what and how we learn.

Why treating your team like family is the secret to a happy and healthy workforce.