HR and Staffing

Either your job title is too generic, or your job description reads like an invoice instead of an explanation of why people like working for your agency.

In the past, those with lots of experience fared well. But not today. Experience holds us back—it only has value in a never-changing environment.

Developing deeper, more authentic connections with interviewees means being more relaxed and open to new perspectives that may differ from your own.

Leaders can empower employees by supporting continuing education and professional development at every level. Here are a few management practices that can create the right environment for growth.

As companies continue to search for the holy grail of reinforcement, sustainment and adoption of leadership best practices, they continually step over the one thing that will actually help them achieve what matters most.

General Patton famously said, “You drive cattle. You lead people.” The more you try to drive cattle, the more they try to push back. At no time is this truer than when you’re trying to push through a change.

Leverage this five-step conversation to best assess the future leaders of your organization.

A baseball team that gets the job done is a good analogy for a successful insurance agency.

Performance is easy to measure in certain types of jobs. Not so in management.

If you’re frustrated with lazy employees, ask yourself: Who is actually being lazy?