HR and Staffing

Fact: You’re not likely to get an immediate dollar-for-dollar return on human-centered leadership development.

Millennial agency leaders have an opportunity to make a difference in the lives of the next generation.

As the demographics of the U.S. become more diverse, the insurance industry’s executive and management ranks have failed to follow suit. What needs to happen to make diversity a priority moving forward?

Building a business means answering questions, making decisions and solving many problems—and when it comes to solving problems, diversity beats affinity.

There’s no question that an employee’s first day on the job—and the 89 days that follow—have a huge impact on retention, engagement and productivity. You can’t undo that first impression.

After a stint owning an Allstate agency, Prosper Insurance President Drew Monroe went out on his own, intending to focus on commercial lines. “But then we started thinking about scaling,” he says.

When Fred Davis first started selling insurance in the late 1950s, he knew everyone in every house on every street in the Orange Mound neighborhood of Memphis, Tennessee. “But professional opportunities for me, a college graduate in business, were very li

There’s no reason to tolerate toxic relationships when all it takes is a conversation to repair and reinvent it.

In North America, women account for over half of the entry-level workforce in financial services, but represent fewer than one in five C-suite positions.

For a business to be competitive and flourish in the future, employees must take on new and different team roles beyond their usual job-related activities.