HR and Staffing

Agency Profile: Just Like Family

Employees say The Nitsche Group is like a family. But to achieve that kind of agency culture, the interview process starts before the actual interview.

Declaration of Independents: Marc Escalona

When Marc Escalona traded in his health care consulting career to become a p-c producer for an independent agency, his initial strategy was to prospect “full-throttle” in a very specific industry. Today, he considers it a mistake—and a crucial learning ex

The Best Coaching Question Ever

The greatest coaching moments are the questions: when you seek to understand your salesperson’s opinion and viewpoint before sharing your own.

Next In Line: Millennials Weigh In on Gen Z Staffers

As their immediate predecessors in the office, millennial insurance agents are ready to welcome Gen Zs into the fold. But they also have a few concerns about what it will take for this cohort to succeed as employees of the insurance industry.

10 Best Practices for Effective Team Building

To develop and execute strategy that drives profit and increases client retention, human teams must be built for maximum effectiveness. Here’s how to realize shared objectives.

How to Make Change Happen When You’re Not CEO

Most human beings are wired to keep doing what they did yesterday because it costs less energy and it’s safe. So how do you create lasting change within an organization—especially when you’re not in charge of it?