Brian Bradley, founder and co-owner of Covenant Insurance Services in Lincoln, Nebraska, explains how a career in insurance has provided him with the work-life balance that allows him to be both a father and give back to his community.
Having the tools to help expand the agent-client relationship and being able to employ them properly ensures the best chance of building customer loyalty and receiving referrals.
On this episode of Agency Nation Radio, Robbie Moore, executive vice president, Blanchard & Calhoun Insurance in Augusta, Georgia, shares how his involvement with the Big “I” has helped him thrive in the independent agent channel.
With the rise of InsurTech, insurance is undergoing an unprecedented digital transformation. Websites and apps now rule the sector, and with this shift comes both opportunities and challenges. As digital platforms play a bigger role in the industry, user
While 73% of independent agents say their customers expect a fully digital experience, 91% report an increase in customers’ desire to speak to an agent when they have questions.
Conversational artificial intelligence enhances the customer experience and is key to agents remaining competitive in today’s socially distanced world.
