4 Reminders for Agents When Offering Umbrella Coverage
To mitigate the risk of an errors & omissions claim, insurance professionals need to approach offering umbrella coverage with diligence and consistency.
Customer Service
Bridging the Gap Between Awareness and Action: How Agents Can Lead the Charge in Home Resilience
Despite growing awareness of home protection tools, most homeowners aren’t taking action. Discover how independent agents can bridge the gap and lead the charge in proactive risk prevention.
How Agents Can Help Small Businesses in a CAT-Exposed Hard Market
Proactive conversations with clients about catastrophe risks can surface potential coverage gaps and open the door to more forward-looking planning.
3 Ways Agents Can Help Small Businesses Become Better Risks
Agents can help find a way to deliver comprehensive protection and streamlined service to small businesses that face unique challenges.
How Giving Advice and Making Representations Can Be Risky Business for Agents
Agents must strike a balance between recommending suitable coverage and refraining from providing opinions on whether specific losses are covered under a given policy.
Highest Value Auto Customers Most Likely to Shop
More than one-third of U.S. personal auto insurance customers are dissatisfied with their insurance and those with higher overall lifetime value profiles are most likely to leave, according to J.D. Power.
License to Lead: Meet Young Agent Lucas Anderson
“We need to encourage other young professionals to get into the industry and understand that it has a lot of opportunities,” says young agent Lucas Anderson. “I had the privilege of being born into it, there are a lot of people who fall backwards into it, but we need to turn it into an industry…
License to Lead: Meet Young Agent Brooke Stout
“Previous generations bring vast amounts of knowledge and experience and new generations have great new ideas, new life and new outlooks,” says young agent Brooke Stout. “There are many ways to integrate the old ways with the new ways and make the best workflows possible.”
AN Radio: Switching from Hospitality to Insurance with Jorge Wetenkamp
On this episode of Agency Nation Radio, we meet Jorge Wetenkamp, agency owner of Desert Crest Insurance in Saint George, Utah.
Declaration of Independents: Jorge Wetenkamp
Wetenkamp’s career in insurance was unexpected. After working at In-N-Out Burger and at the DMV, he took a job with AAA Insurance when they started offering DMV services. This opened his eyes to the opportunities for career growth and serving the Hispanic community.
