Customer Service

With stricter oversight in place for open enrollment, agents cannot afford to assume their tools will work when they flip the switch on Nov. 1. Take the time to prepare now.

Liquor liability coverage can be difficult to place, particularly if the account is considered a high-hazard operation, if there is a loss history, or if there is little to no prior insurance coverage.

As liquor liability premiums rise and coverage options shrink, agents can help clients navigate a complex market.

By helping trucking clients understand the risks and insurance solutions available to protect their cargo, agents can provide valuable support across the supply chain.

When ending a client relationship, agencies should focus on risk management, agency protection and maintaining coverage continuity during the transition.

By spending less time on administrative work, independent agents can dedicate more energy to supporting clients and strengthening relationships.

Is your agency missing prime chances to write more business due to language barriers? But if you do expand your clientele, are you exposing yourself to increased errors & omissions risks?

Workers aged 60 and older represent the fastest-growing segment of the labor force, and their increasing presence continues to impact the workers compensation market.

The transition to a single brand is designed to strengthen the company’s ability to serve and invest in independent agents for the long term.

Relationships will always remain the heart of the insurance business. But in today’s environment, the agencies that combine strong relationships with operational efficiency will be the ones best positioned to grow.