Customer Service

When you start with someone when they’re small and grow with them, they often become fiercely loyal because they remember who showed up for them.

Wealth inheritors need guidance to fully understand the value and responsibility that comes with wealth. Advisors can facilitate clear communication and education well before wealth transfer.

Why coverage gaps persist and how certain products can help guide more effective strategies to address them.

As liquor liability premiums rise and coverage options shrink, agents can help clients navigate a complex market.

Here’s how independent insurance agents are prioritizing low-tech interactions for high-impact payoffs in marketing, sales and customer service.

By spending less time on administrative work, independent agents can dedicate more energy to supporting clients and strengthening relationships.

By tailoring flood coverage to a client’s actual risk and financial exposure, agents ensure they have the protection they need without the unnecessary costs.

As property & casualty premiums continue to soften, here are five ways wholesalers and managing general agents can play a critical role in helping agents protect their accounts, retain clients and grow efficiently.

How are shifting trends impacting independent agents’ personal lines strategies? And what do clients want from their insurance relationships? Here are seven trends for the future of personal lines insurance.