Turn Long-Term Care Avoidance Into Growth and Loyalty
When there’s no long-term care plan in place, care decisions are made in a crisis. Here are four tips agents can use to help clients integrate LTC into their plans.
Customer Service
Workplace Communication: From Leadership to Email Etiquette
On this episode of Agency Nation Radio, Will Jones, Editor-in-Chief of Independent Agent Magazine at the Big “I” hosts a conversation with workplace communication expert, Jenna Rogers, Founder & CEO of Career Civility, a professional development firm that helps organizations build stronger cultures through better communication. Throughout the episode, Jones picks Rogers’ brain about what…
Communication Key to Retaining Small Commercial Accounts as Premiums Rise
Small commercial customers are more likely than ever to consider moving their business to another insurer at renewal, according to J.D. Power.
Cellphone Bans: How Agents Can Help Schools and Businesses Create Policies
As schools and other entities consider policies that limit or ban cellphone use, agents can offer risk control guidelines that might help avoid a claim.
Reimbursement for Evacuation Costs: Help Clients Understand This Coverage
With ongoing wildfires in the West and an above-average Atlantic hurricane season predicted, it’s essential for independent insurance agents to educate clients on how their policies can cover evacuation-related expenses.
4 Ways to Boost Your Website’s Visibility With Title Tags and Meta Descriptions
Tips to make sure your website appears in the sea of search results on Google and any other search engine.
Renters, Pet Insurance and a Pawsitive Impact With John Bradford
On this episode of Agency Nation Radio, we meet John Bradford, founder & CEO of PetScreening in Charlotte, North Carolina.
How Independent Insurance Agents Are Making Communities More Resilient
One thing is clear when it comes to catastrophes: Business as usual is no longer an option. Agents are in a prime position to become vocal leaders shaping resilience strategy on a community level.
Power Hour: What Could You Do With an Extra Hour a Day?
There are hundreds of clever ways that independent agency professionals across the country are investing the regained time. Across them all, one thing is clear: The extra hour is always time well spent.
6 Strategies to Improve Retention and Keep CAC Down
Keeping an existing client is far more cost-effective than chasing down a new one. Here are six steps to retain more clients and keep costs down.
