Agency Operations

Before placing errors & omissions coverage with any carrier you are appointed to represent, consider these five factors.

Digital was once a long-term ambition for many independent agents. But as the pandemic continues to leave us all with more questions than answers, one thing is becoming clearer: Digital will play a large role in how we move forward.

At this time of heightened awareness of racial injustices, here are 5 action steps you can take to be a more inclusive leader within your agency and community at large.

As demographics change, businesses that aren’t building bridges or making inroads with new and diverse communities risk being left behind. And if they don’t start soon, they will certainly find it harder to catch up in the future.

While there’s a strong business case for a diverse workforce, employers must focus on creating an inclusive culture to make a long-term impact.

From environmental impact to data transparency to how companies treat their employees during the coronavirus pandemic, customers care—and they expect insurance companies to care, too.

Here are three ways to improve efficiency and employee productivity in your banking, cash-management and security practices.

David Poms, president and CEO of Poms & Associates in Albuquerque, New Mexico served on the U.S. Olympic and Paralympic Committee board for eight years, in another chapter of a life dedicated to helping others.

An agency has several clients that are nonprofit private swimming pool clubs. They are looking to the agency for help to reopen safely, including advice with waivers and standard procedures.