Agency Operations

Declaration of Independents: Rachael Rizzi

When Rachael Rizzi, 39, first started her insurance career, she was not only one of the only woman producers—she was also “pretty young.” But after over a decade in the business, Rizzi went on to start her own agency in 2014.

Turn the Page: 3 Steps Toward Becoming a Paperless Agency

The reasons for dumping paper are clear: It wastes money, slows down processes and diverts time away from generating new business. But if you’re confused about how to ring in the changes, start by taking these three easy steps.

Why You Need to Actively Sell Flood Insurance

After a flood event, numerous flood-related claims are turned in on insurance agents errors & omissions policies. While some of these claims are justified, a great number of them are due to lack of flood coverage.

Learning from Last Year’s Top E&O Mistakes

As 20th-century writer and philosopher George Santayana famously declared, “Those who cannot remember the past are condemned to repeat it.” No argument here. Insurance underwriters and claim managers share the conviction that the surest way to predict the

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