Agency Operations

Agency Profile: Kulchin Ross Insurance Services

When Derek Ross first took his child to an indoor playground, he thought, “Wow, these aren’t so clean. They’re not so safe! Who’s the insurance broker behind these?” Finding limited representation, he purchased every URL he could think of related to insur

How to Choose Your Agency’s E&O Limit

With a $5-million aggregate limit in place, most agencies believe they are unlikely to be overcome by a series of small, unrelated claims in a single policy period. There is some truth to that but some peril, as well.

3 Stops on an Agency’s Roadmap to a Thriving 2020

As insurance advisors, we need to begin laying the foundation for the future today so we can remain relevant to our clients and other stakeholders. Here are the top three things we should be working on every week in 2020.

The Text Trap: Why 160 Characters Is Not Enough

People are growing up in a world where their primary forms of communication include texting, Snapchat and Instagram. Unfortunately, with these forms of communication, agencies open themselves up to significant potential exposures.

Agency Profile: Reynolds & Reynolds Inc.

An unlikely trio of specialties is an unbeatable combo for this agency: for-hire trucking, movie theaters and residential construction. At 98%, commercial lines are the firm’s focus, half of which is property-casualty; the other half, employee benefits.

3 Things You’re Doing Wrong with Insurance Documents

By not handling documents in the best way possible, many insurance agencies waste time, lose documents and even make themselves susceptible to fines for noncompliance. Learn how to avoid the three most common mistakes.

How Advances in Technology Impact Personal Lines Coverage

It shouldn’t be news to anyone that technological advancements are shaping the world around us. But because new technology changes the way we live, work and play, independent agents need to keep up to date.

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