Agency Operations

​Lucky is the insurance agent whose commercial client’s state of residence never changes and all their employees live and work in that same state. But, of course, life is never that simple.

A time will come when agency owners must decide whether they will sell externally to a third-party buyer or sell internally to family or key stakeholders.

Automated cash management sweep products can be a valuable tool to help agencies simplify cash inflow and outflow.

Financial literacy and fundamental business acumen are two of the most glaringly absent competencies among agency principals.

Any business where the threat of physical harm could occur on or near the premises has an assault and battery exposure. It is not limited to liquor stores, restaurants and bars.

Used correctly, this data can prompt real, actionable insights that lead to better financial decisions, higher retention, better recruitment, improved company culture and more.

Private equity (PE) buyers are responsible for 77% of the publicly reported acquisitions in the independent agency system. However, there are some prevalent misperceptions about PE buyers.

Inadequate limits are an all-too-common claim in independent insurance agency E&O. And with inflation today outstripping even the inflation guards inserted on some policies, these claims are becoming more frequent.