When you and your client disagree with a carrier’s decision to deny a claim, your natural impulse is to vigorously contest the carrier’s coverage position. But your continued attempts to convince the carrier to reconsider its coverage position could have
At face value, purchasing agency E&O coverage directly from one of your appointed carriers seems like a good deal. But serving your customers and defending your agency from E&O claims are two very separate things.
Is it your fault? The main tort claim against an agency or agent involves some form of negligence. In order for a claimant to “win” a negligence case against you or your agency, he must prove several elements: duty, breach, causation, legal causation (pro
Over the past several years, the Big “I” Professional Liability Program and Swiss Re Corporate Solutions have seen an uptick in E&O claims related to crop insurance likely driven by the far-reaching droughts of 2012. But it’s never too early to review E&O
Agents who do not normally secure boat coverage are at an increased risk for malpractice claims—obtaining coverage for boats is much different than insuring an automobile. In fact, an uncovered boat claim can quickly become a costly nightmare for any insu
At the heart of America’s longest-running game show “The Price is Right®” is a deceptively simple question: “What’s it worth?” If the answer was easy, the show would not have lasted 41 years. And a similar but far less entertaining contest rages among a v
Each year, thousands of individuals become ill while employed or are injured on the job. In such circumstances, an employee may be entitled to workers compensation benefits as provided by federal and state law. And that means almost all businesses need ad
Technology provides solutions for better and faster service. It also makes communicating with clients easier. But sometimes, technology makes communicating with customers too easy—and too easy to forget about the need to document communication.
Over the next year, you are going to hear me refer to our mission. And IIABA’s mission is very clear: To provide members with a sustainable competitive advantage.