Markets

From the Front Lines: Trucking

Independent agent Duane Smith has been working in the transportation field since 1986. When his agency merged with two others in 2001, his property-casualty expertise helped the new firm start working with transportation accounts on a consultative basis.

From the Front Lines: Restaurants

Rene Hernandez asked a lot of questions when he started out in insurance. That strategy became a theme in his career—especially after he decided to leverage local relationships and become an expert in insuring restaurants.

From the Front Lines: Personal Auto

Some argue that personal auto insurance has become a commodity. But independent agent Samuel Bennett emphasizes coverage, not price, as the “beginning, middle and end” of conversations with clients.

From the Front Lines: Builders Risk

If one thing has changed for builders risk insurance over the last decade or two, it’s more competition, according to independent agent Maureen Scholz—and superior coverage forms as a result.

From the Front Lines: Flood

“Everybody likes the water when it’s a beautiful day,” says independent agent Fletcher Willey, president of J. Fletcher Willey Agency, Inc. in Nags Head, North Carolina. “But when the water gets angry, you better have flood insurance.”

From the Front Lines: D&O

Out of 14 total years in insurance, independent agent Sarah Logan has specialized in commercial insurance for the past 11 years—devoting eight of those to insurance for condominium and homeowner associations specifically.

From the Front Lines: Cyber Liability

Ken Samson started his insurance career in high school and college, working summers at his dad’s independent agency. Now, his passion is talking about cyber liability insurance to anyone who will listen.

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