Insurance coverage for exposures associated with cryptocurrencies should be high on your list of discussion topics with commercial clients. Here are six practical tips for insuring cryptocurrency.
Being an omnichannel agency does not mean sacrificing one-on-one customer service for automation.
Implementing 24/7 services can seem like a monumental task. Here are the answers to four big questions most independent agents ask when they take the plunge.
Because virtual currencies are purely digital and hold a variable market value, they present both an opportunity and a challenge for insurance.
As venture capitalists continue pouring more money into InsurTech startups like Lemonade and Trove, should you consider all your clients flight risks? Yes and no, according to top insurance carrier leaders.
Less than a quarter of consumers are comfortable sharing personal data with an InsurTech startup in exchange for a cheaper rate—and most prefer to work with a real person at claim time.
One of the biggest hidden costs of implementing new technology at your agency is training staff members to incorporate it into their daily lives.
Many industries will have to reinvent themselves to align with millennial preferences—and as one of the oldest and most lucrative institutions in the U.S., the insurance industry is a prime candidate for that task.
Besides privacy concerns, another roadblock lurks under the appeal of smart home telematics: big data.
In the last piece in a series on agency management system developments, IA investigates EZLynx’s focus on customer retention and agency staff collaboration while looking forward to better commercial lines offerings.
