Technology and Tools

There is still room for growth in digital adoption, and COVID-19 shone an even brighter light on the need for independent agents to have a digital presence.

Every day an independent agency’s employees and producers tap their computer keyboards, phones and tablets to log on to carrier websites. With each system login, they’re creating a risk to your technology security.

It is important to note that an underlying characteristic that defines the next generation is a reliance on technology in every aspect of their lives—and the workplace is absolutely no exception.

Over the past decade, the world has transformed, and the insurance industry has changed with it. Industry players who are not willing to evolve will unequivocally be disrupted as the momentum propels us all through this age of innovation.

Propelled by the coronavirus pandemic, the digital customer experience is now even more important to client satisfaction and profitability.

Big data provides organizations with deep insights into employees’ performance and motivation—or lack thereof. Here are five ways you can use big data to boost employee engagement.

Telematics and data can improve an organization’s risk profile, but only when implemented carefully. Here are three key considerations to help clients steer clear of potential downfalls.

Baseball may seem like the same sport it was a hundred years ago, but the rise of data analytics has transformed the game. Learn why you should use the same tools to take your insurance game to the major leagues.