Rising Auto Insurance Premiums Affect Bundle Satisfaction
The study by J.D. Power shows that the increase in auto premiums is dragging down the overall satisfaction of policyholders and hurting retention rates of bundles.
Technology and Tools
AN Radio: For the Love of Service with Tiago Prado
On this episode of Agency Nation Radio, Tiago Prado, co-founder and chief visionary officer of BRZ Insurance, discusses how his agency is combining technology and a multiligual team to cater to the changing consumer demographics in the U.S.
Travelers Expands Telematics Offerings with IntelliDrivePlus™
IntelliDrivePlus builds on the coverage provided by IntelliDrive® offering customers more options to personalize their insurance.
Lemonade to Acquire Metromile
Lemonade will acquire auto insurer Metromile in an all-stock transaction for just over $200 million net of cash.
Customer Satisfaction Flat Despite Rebates from Auto Insurers
The main reason why customer satisfaction has stalled: Companies are missing the mark on effective communication with customers.
Telematics Provide Opportunity to Protect Pandemic’s Unlikely Heroes
During the pandemic delivery drivers emerged as essential workers to keep the U.S. economy moving. With reliance on commercial fleets increasing, business owners are willing to invest to improve safety through telematics solutions, presenting a prime grow
Driving into 2020: What You Need to Know About Commercial Auto Telematics
Telematics and data can improve an organization’s risk profile, but only when implemented carefully. Here are three key considerations to help clients steer clear of potential downfalls.
The Changing Face of Auto Insurance: Telematics and UBI
How can agents best keep up with trends in auto, and then convey that knowledge to their policyholders and prospects to sell coverage that fits into this new environment?