Distracted Driving on the Rise Among Personal and Commercial Drivers
The latest driving behavior survey from Nationwide revealed that both personal auto and commercial drivers partake in risky behaviors that impact all drivers on the road.
Technology and Tools
How AI Can Help Keep Vehicle Repair Costs in Check
The right data can be used to properly maintain vehicles while also helping clients control the cost of repairs—a major factor in keeping rising insurance premiums in check.
The Drive Toward AI in the Commercial Auto Insurance Market
The use of technology continues to revolutionize most industries, with improvements in artificial intelligence (AI) having a direct impact on the trucking industry.
Consumers Cut Coverage as Economic Anxiety Grows
As economic anxiety increases and the hard market pushes insurance premiums higher, 51% of consumers said they are looking for ways to save money on their existing insurance policies.
Auto Shopping and Switching at 2-Year High
As 40% of consumers saw their rates increase, carrier ad spending has decreased and telematics adoption has stabilized after an initial surge, according to a J.D. Power report.
Rising Auto Insurance Premiums Affect Bundle Satisfaction
The study by J.D. Power shows that the increase in auto premiums is dragging down the overall satisfaction of policyholders and hurting retention rates of bundles.
AN Radio: For the Love of Service with Tiago Prado
On this episode of Agency Nation Radio, Tiago Prado, co-founder and chief visionary officer of BRZ Insurance, discusses how his agency is combining technology and a multiligual team to cater to the changing consumer demographics in the U.S.
Travelers Expands Telematics Offerings with IntelliDrivePlus™
IntelliDrivePlus builds on the coverage provided by IntelliDrive® offering customers more options to personalize their insurance.
Lemonade to Acquire Metromile
Lemonade will acquire auto insurer Metromile in an all-stock transaction for just over $200 million net of cash.
Customer Satisfaction Flat Despite Rebates from Auto Insurers
The main reason why customer satisfaction has stalled: Companies are missing the mark on effective communication with customers.
