Leadership

Avery Moore is the owner of ECI Insurance and serves on the Big “I” national Young Agents Committee and in leadership roles at the state and local levels.

The gap between agency size and operational maturity is often where owners get stuck.

For agencies navigating growth, modernization, acquisitions, staffing changes or evolving client expectations, one of the most important shifts is for leadership to look beyond outcomes and to become more curious about the systems that create them.

Whether out of fear or the false belief that there’s always more time, most agency owners make the same three mistakes in succession planning.

“Once I realized the magnitude of the opportunity I had to carry on the legacy, to carry on that opportunity of helping generations of families and businesses, it became more than just a job for me,” says Robert Strachan.

On this episode of Agency Nation Radio, we meet Scott Gray, owner of SouthGroup Insurance Services in Meridian, Mississippi. 

Language breakdowns among independent agents tend to occur when there is inconsistency in how language is applied internally and externally.

On this episode of Agency Nation Radio, Jill Roth, executive vice president of Ahart Frinzi and Smith hosts a conversation with Louise “BeBe” Canter, former Big “I” president, senior vice president at USI Insurance Services, and a Woodworth Memorial Award Winner, and Angela Ripely, current Big ‘I’ chair and president of VW Brown Insurance.