HR and Staffing

Lifelong Learning Can’t Be Taught

The belief that you can continually improve your knowledge is essential for agents and brokers in the ongoing effort to stay current with emerging coverage trends, increased customer demands and shifting regulations.

Preventing Employee Burnout at Your Agency

Highly engaged and productive team members usually work for high-performing offices—with good leaders. Wear these four hats to bring out the best in your team.

How to Write an Effective Job Description

Your hiring process begins with your job description. Keep these elements in mind to create a descriptive, thorough explanation of what you expect from candidates.

Responding to Millennial Workplace Preferences

Millennials bring a new sense of connectivity to their professional pursuits thanks to the “always on” mentality of constant interaction with peers, associates, newsfeeds, blogs and information.

From Application to Interview: How to Hire the Best

Employers base 70-90% of hiring decisions on the interview, yet interviews have only a 14% accuracy rate for predicting performance. Here’s how to hire candidates who won’t leave in six months.