HR and Staffing

One of the most challenging issues agencies face when hiring qualified applicants is choosing the most appropriate criteria for qualification.

Does mandatory continuing education help agents better understand the products they sell? Two industry educators debate the issue.

What are the chances of an employee staying with a company for at least three years? A formal onboarding process increases them by 69%. Here are some tips from three companies that have mastered the approach.

Avoiding confrontation in the workplace only makes things worse. Here are three steps for overcoming these conflicts once and for all.

Typical millennial sensibilities make Gen Y a great fit for the insurance industry—so why don’t we do a better job with recruitment? Highlight these five aspects of insurance to make the career connection more obvious.

Talking about problems in the workplace can be difficult. Keep these 10 steps in mind in order to facilitate solutions for a better environment.

Being a successful team leader starts with understanding how to motivate your team most effectively. Start by avoiding these five mistakes.

The belief that you can continually improve your knowledge is essential for agents and brokers in the ongoing effort to stay current with emerging coverage trends, increased customer demands and shifting regulations.

Upon hiring a new employee, is mentoring a more effective leadership strategy than coaching? Two leadership consultants debate the issue.

By 2020, more than 400,000 insurance jobs will open up. Here’s how to make sure your agency appeals to the next generation of leaders.