HR and Staffing

Employers base 70-90% of hiring decisions on the interview, yet interviews have only a 14% accuracy rate for predicting performance. Here’s how to hire candidates who won’t leave in six months.

Does your behavior in the office impede on your co-workers’ duties? Here are a few tips for helping maintain a pleasant, productive workplace.

Anyone who manages an independent agency knows how critical it is to hire a good salesperson.

How do you motivate your salespeople to succeed? For many independent agencies, the answer comes down to a simple conflict: carrot vs. stick.

Independent agency owners are notorious for haphazard hiring habits, and creating producer pipeline is a daunting task. Start investing more time and resources into these seven sources for new agency talent.

It’s important to have the right number of people on staff to meet workflow demands. But it’s even more important to have the right people in the right job to work at maximum efficiency. The challenge is to place everyone in a position to work at their co

If you’re looking for enthusiastic, low-cost labor, internships can provide your small business with many benefits. Thinking about implementing an internship program? Here are three things to keep in mind.

Meticulous dedication to industry education, community entrenchment and state-of-the-art technology secures success for Herlong Bates Burnett Insurance, Inc., a Best Practices agency.

David F. Lyons Sr. created a healthy market in captives for business owners fleeing workers comp price shocks. He started a “human capital management” arm of his firm for businesses overwhelmed with regulations. And now he’s won the mayor’s race in Henlop

Only 20% of people set goals, and few achieve them. Here are nine reasons why people fail to achieve their business goals—and how to turn things around.