HR and Staffing

Armed with a new arsenal of technology tools, tech-savvy agencies will not only increase customer loyalty, but also recruit and retain millennial employees for insurance jobs and careers.

Your agency can’t just post entry-level job openings online and wait for applications to roll in—especially if you’re trying to attract the best and the brightest.

High-potential employees possess many of the same attributes as top performers who have limited advancement potential. Here are three ways to differentiate between them.

How do you make sure your new hire’s skills match your agency’s priorities? The right relationship starts with a thorough onboarding process.

Typical approaches to enhancing teamwork not only don’t work—they’re often counterproductive.

After 30 years in the insurance industry, Jacki Frank’s priorities have shifted from growing her agency to maintaining relationships in her personal life.

Loretta Fuller found success by pursuing a construction specialty in the D.C. area—and by working to improve her individual staff members first and foremost.

Almost every bad boss situation can improve—even just slightly—with some proactive work on your part. Use these five tips to start taming a bad boss today.

For Rebecca Woan, running a successful agency is about getting out from behind her desk and setting goals to become the best in the business—not the biggest.

Deborah Vela climbed the ranks to CEO without the help of a mentor. Now, she’s happy to help young women in insurance who aspire to lead.