4 Ways to Defuse Stressful Situations with Clients
Handling challenging client conversations comes with the territory when working as a customer service agent. Here are four strategies to create a better experience.
Handling challenging client conversations comes with the territory when working as a customer service agent. Here are four strategies to create a better experience.
With COVID-19 increasing online traffic, it’s more important than ever to ensure your website is accessibility-compliant with the Americans with Disability Act. Use these resources to be proactive about compliance.
How can brokers effectively build meaningful rapport in our current environment? Here are three tips to consider.