Agency Operations

An agent needs two sharp eyes at all times to stay on top of the market. Keep abreast of new product offerings to prevent a future E&O claim.

Most commercial brokerages plateau well below the expectations of their leaders. Follow these leadership strategies to drive growth in your agency.

How does a small agency in rural Iowa book $2.6 million in annual revenue? Success was fuzzy at first, but today some 85% of Prins Insurance, Inc.’s revenue consists of commercial lines and all 15 employees are licensed.

Hower is carrying on the family business, now in its 52nd year, after joining Kellerman Insurance in 1981 to work with her dad.

Producer and owner compensation comprises a large chunk of agency expenses that are inextricably tied to juggling new versus renewal business. What’s the best way to structure your compensation model to benefit the bottom line?

Customer retention and new business development are both critical to your agency. How do you determine the right formula for achieving maximum organic growth?

Within every agency’s customer base lies a labyrinth of coverage limitations and policy exclusions—a potential roadmap to increased revenue.

Sharon Robles is just one year into an independent agent career after 18 as a captive agent—and she’s already earned 50% of the revenue it took her nearly two decades to build with her prior employer.

Ethics Awareness Month is the perfect time for a reminder that insurance professionals must have ethical courage to operate effectively in the insurance industry.

Effectively utilizing an agency management system can reduce potential E&O exposure, position an agency to build a quality defense against allegations and ultimately lead to overall revenue growth.