Agency Operations

Why City Resilience Matters for Businesses Like Yours

At the recent Pathways to City Resilience Forum, financial and government leaders addressed how U.S. cities and institutions can build resiliency in three key areas: infrastructure, climate change and cyber.

How Agency Management Systems Can Help Defend E&O Claims

Too many errors & omissions claims still result in a he said/she said credibility dispute. Documenting all interactions with customers and carriers as well as every insurance transaction can be critically important in defending an E&O claim.

Agency Profile: Small But Mighty

From building their own agency management platform to launching Montana’s first CoderDojo,Mike and Di Rydell happily flout agency tradition in favor of their own business model. But as third-generation owners, they also respect the lessons of their family

When Should Coverages Really Begin?

At the time of the initial meeting with a customer, you must discuss not only necessary coverages but also when they need to be effective.

Disaster Preparedness in 12 Simple Steps

Disaster preparedness is critically important for independent agents, but it can seem complicated to start. Fortunately, Agility Recovery, Big “I”-endorsed provider of disaster recovery services, now offers a simple monthly email program for all Big “I” m

3 Workers Comp-Related E&O Exposures to Watch

Swiss Re Corporate Solutions has found that the following three issues are the most common causes of E&O claims arising from placing workers comp coverage: location, premium and time.

Declaration of Independents

VAST BLUE. Scott White cites the process, client experience and culture as his firm’s biggest success—and says its continued evolution is critical to the protection and growth of his agency.

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