Agency Operations

Still not convinced you have something to gain by engaging with the Best Practices Study? Here are three specific reasons that might change your mind.

Overwhelmed by the wealth of data in the Best Practices Study? Focusing on these valuable metrics can help your agency thrive in 2019 and beyond.

As 20th-century writer and philosopher George Santayana famously declared, “Those who cannot remember the past are condemned to repeat it.” No argument here. Insurance underwriters and claim managers share the conviction that the surest way to predict the

For an agency looking to procure coverage for a golf course, there are several warning signs and red flags to look “fore” prior to placing these risks.

With the advent of ridesharing services leading many individuals to use their personal vehicles for income, the insurance industry has had to adapt quickly.

Selling and servicing insurance is not like selling and servicing other products. Here are five ways to avoid errors & omissions claims through smart sales practices.

“We truly believe there is no good or bad except by comparison,” says Jeff Brady, president & CEO of Brady, Chapman, Holland & Associates in Houston. It’s a philosophy that this 25-year Best Practices Agency has taken to heart.

When Mike Brouwers needed a new carrier appointment, he called everyone he knew from working with his state’s Young Agents Committee, and asked them to vouch for him: “Within 90 days, we were on board.”

Clients can be forgiven for hitting the panic button before and after a major catastrophe, but it’s in these moments that insurance agents need to stay cool, calm and collected to best serve their communities.

To help individuals, families and businesses enjoy the holiday and protect themselves against Halloween risks, share these safety tips with your clients.