Agency Operations

The current pandemic shows us the importance of being prepared for disruptive situations. Here are some actions and laws to consider while facing an emergency such as the coronavirus.

Join Affinity HR Group, a Big “I” Hires partner, for an informational webinar on Wednesday, March 18 for pragmatic and actionable advice on implementing a remote work plan for your agency.

Perspectives from agents who dealt with disaster to serve their clients when they needed them most.

Disasters, whether natural or otherwise, can hit any time and without notice. The best line of defense is offense—prepare your employees, physical office, data, systems and clients with these procedures before disaster strikes.

Some people may not consider a data breach a catastrophe, but then maybe those people aren’t small business owners with their livelihood tied to their business.

How do agencies keep up with the fluctuating laws and regulations governing the industry across multiple jurisdictions? These three strategies can help you remain compliant.

Smart agency owners recognize that cash flow is a better determinant of value than revenue. When analyzing cash flow, every owner should pay attention to two important considerations.

Account managers are often inundated by tedious, disparate tasks under time crunches and with little margin for error. Here are four ways to reverse the burnout trend.

As many as 13% of all U.S. drivers are uninsured, according to the Insurance Research Council. Protect your customers and yourself by offering uninsured/underinsured motorist coverage.

If you take the paper out of paperwork, you’ll find that you can get more work done without increasing overhead—you may even be able to reduce it.