Agency Operations

Declaration on Independents: David Poms

David Poms, president and CEO of Poms & Associates in Albuquerque, New Mexico served on the U.S. Olympic and Paralympic Committee board for eight years, in another chapter of a life dedicated to helping others.

Should Agencies Offer Business Reopening Advice?

An agency has several clients that are nonprofit private swimming pool clubs. They are looking to the agency for help to reopen safely, including advice with waivers and standard procedures.

Should an Agent Report a Claim They Heard About on the News?

An insured is under scrutiny by media and news outlets for what reporters are alleging is improper employee terminations. If the insured’s agent sees the news, is there any duty on the agent’s part to report the potential claim to the insurer?

Agency Profile: CommunityAmerica

Kansas City’s largest credit union sought to provide its 240,000 members with what it calls “financial peace of mind,” from birth to retirement and beyond, which meant an insurance agency was in order.

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