Agency Operations

Agency leaders who address conflict directly, rather than sweep it under the rug, are taking a big step toward creating an environment where employees thrive and produce.

Agency errors & omissions coverage has been impacted by the hard market, with premiums increasing over the past few years, and difficulty in replacing waves of retirees with younger workers.

Will Jones, editor-in-chief, Independent Agent magazine, is joined by Charles Symington, the new president & CEO of the Big “I.”

Ed Catmull, cofounder of Pixar, recently shared three pillars of success that are foundational for business performance and longevity.

Five years ago, Dop’s grandfather passed away, helping her realize that “family is one of the most important things,” she says. The thought drew her into the family agency at a time in her life when she was about to get married and start a family of her o

Carey Wallace, an entrepreneur at heart, is the founder of Agency Focus, an independent insurance agency consulting company.

With specialized industries, only agents who go above and beyond will find they have satisfied, long-lasting clients.

This myth-busting episode of Agency Nation Radio offers insights, challenges stereotypes and offers practical strategies for the intersection of parenthood and professional growth.

There are so many holidays this time of year, serving as a great opportunity to recognize the diversity of your employees while also showing them that you appreciate them.