Industry Trends

Nearly 1 in 3 small business insurance clients said they had to exert a great deal of effort to interact with their agent, up from 1 in 10 a year ago.

AM Best rating actions for p-c carriers increased in the first half of 2021 with 10 upgrades and nine downgrades in the commercial lines segment and 16 upgrades and six downgrades in the personal lines segment.

​Last year, the insurance industry witnessed three major InsurTechs go public. This week Hippo joined Lemonade, Metromile and Root on the New York Stock Exchange. Here’s how it’s going.

The need for cyber risk mitigation is profound, but only 12% of Americans have purchased a person cyber insurance policy in the past year, according to a Chubb survey.

​While the composite rates for both commercial and personal lines decreased overall in second quarter 2021, all segments experienced rate increases.

As Americans gear up to host barbecues once again this summer, many aren’t doing enough to reduce grilling-related hazards and injuries. Here are some grilling safety tips to share with clients.

One in 3 Americans are unsure about what their insurance policies cover, according to a survey from The Hanover Insurance Group.

AIG, AXIS, Beazley, Chubb, The Hartford, Liberty Mutual Insurance and Travelers have formed a new entity to coordinate the industry’s response to cybercrime.

The Department of Justice complaint alleges the merger would substantially harm competition and leave Americans with fewer choices, higher prices and lower quality services.

The main reason why customer satisfaction has stalled: Companies are missing the mark on effective communication with customers.