Should an Agency Record Phone Calls With Insureds?
What is the current best practice for storing those recordings in an agency management system (AMS)?

What is the current best practice for storing those recordings in an agency management system (AMS)?
While cyber exposure is dangerously prevalent, there are tactics that businesses can use to protect themselves and their clients.
Small businesses may be tempted to eliminate professional liability coverage, especially when they haven’t had any claims—that is not a good idea.
Explore how the CrowdStrike event reshaped the understanding of risk and the evolving landscape of digital security.
Cybercrime isn’t going away, so individuals and businesses need to ensure they have protection. These 5 tips will help you guide customers in the right direction.
For the seventh year in a row, the Big “I” and J.D. Power teamed up to measure property & casualty independent insurance agent perceptions of their carriers.
Andrews shares her journey from an internship with Nationwide to leading her family’s agency through the highs and lows of the California insurance landscape.
While artificial intelligence (AI) enhances operational efficiency and security, it also widens the cyberattack surface, leading to complex challenges for organizations.
Quantum Boat 2.0 offers the ability to cover up to eight boats on a single policy, expedited policy issuance and highly customizable coverage options.
Technology is moving quickly—and that means so are cybercriminals. It can be challenging to protect oneself from cybercrime, but these guidelines can help you and your customers prepare.